CHSD Staff Technology Resources

ClassLink

  • ClassLink SSO

    Delaware DOE has transitioned away from the IMS login you previously used to access eSchool, DEEDS, Email, Schoology and other applications to a Single Sign On Portal using ClassLink.

    Please click the ClassLink logo or here to logon to ClassLink using your CHSD email username (first.last e.g., test.user) and password. The @cape.k12.de.us is NOT needed.

Incident IQ

  • iIQ

    Starting Monday, May 24, we will be transitioning users to utilizing Incident IQ for submitting and managing technology requests.

    Please click the Incident IQ logo or here. Logon to IncidentIQ using your CHSD email address (first.last@cape.k12.de.us e.g., test.user@cape.k12.de.us) and password.

    Need help? Check out the Incident IQ quick start guide.

Having Issues?

  • Where do I submit a tech support ticket?

  • Need help using Incident IQ?

  • Having trouble accessing ClassLink?

  • ClassLink is DOWN! How can I access email, Schoology, etc.?

  • Issues with learning applications such as G-Suite Schoology, Clever, etc?

  • How do I reset my PDMS password?

  • Issues accessing with DEEDS?

  • Issues with ePay?

Current Status of CHSD Systems

Below are the status indicators for our District systems. If there are any systems that are having service interruptions they will be labeled in either yellow or red depending on the severity of the outage.

"Slight service interruptions" means most systems are operational, but there may be lags or connectivity issues. "Service Unavailable" means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our IT team is working hard to fix the problem as fast as possible.