CHSD Staff Technology Resources
ClassLink
Delaware DOE has transitioned away from the IMS login you previously used to access eSchool, DEEDS, Email, Schoology and other applications to a Single Sign on Portal using ClassLink.
Please click the button below to logon to ClassLink using your CHSD email username (first.last e.g. test.user) and password.
The @cape.k12.de.us is NOT needed
Incident IQ
All technology support requests now go through Incident IQ. Please click the button below to submit a request.
Logon to Incident IQ using your CHSD email address (first.last@cape.k12.de.us, e.g. test.user@cape.k12.de.us) and password.
id.delaware.gov
If you need help logging into id.delaware.gov, please visit the support page linked in the blue box above, or by clicking the button below.
Having Issues?
- Where do I submit a tech support ticket?
- Need help using Incident IQ?
- Having trouble accessing ClassLink?
- ClassLink is DOWN! How can I access email, Schoology, etc.?
- Issues with learning applications such as G-Suite Schoology, Clever, etc?
- How do I reset my PDMS password?
- Issues accessing Data Service Center?
- Issues accessing with AESOP?
- Issues accessing with DEEDS?
- Issues with ePay?
Where do I submit a tech support ticket?
Need help using Incident IQ?
Having trouble accessing ClassLink?
ClassLink is DOWN! How can I access email, Schoology, etc.?
Issues with learning applications such as G-Suite Schoology, Clever, etc?
How do I reset my PDMS password?
Issues accessing Data Service Center?
Issues accessing with AESOP?
Issues accessing with DEEDS?
Issues with ePay?
Current Status of CHSD Systems
Below are the status indicators for our District systems. If there are any systems that are having service interruptions they will be labeled in either yellow or red depending on the severity of the outage.
"Slight service interruptions" means most systems are operational, but there may be lags or connectivity issues. "Service Unavailable" means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our IT team is working hard to fix the problem as fast as possible.
"Slight service interruptions" means most systems are operational, but there may be lags or connectivity issues. "Service Unavailable" means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our IT team is working hard to fix the problem as fast as possible.