CHSD Staff Technology Resources


  • ClassLink SSO


    Delaware DOE has transitioned away from the IMS login you previously used to access eSchool, DEEDS, Email, Schoologyand other applications to a Single Sign On Portal using ClassLink.

    Please click the ClassLink logo or here to logon to ClassLink using your CHSD email username (first.last e.g., test.user) and password.

    The is NOT needed.


Incident IQ

  • iIQ

    All technology support requests now go through Incident IQ. Please click the Incident IQ logo or here to sumbit a request.

    Logon to IncidentIQ using your CHSD email address ( e.g., and password.


    If you need help with logging into, please

    click this help link.

Having Issues?

  • Where do I submit a tech support ticket?

  • Need help using Incident IQ?

  • Having trouble accessing ClassLink?

  • ClassLink is DOWN! How can I access email, Schoology, etc.?

  • Issues with learning applications such as G-Suite Schoology, Clever, etc?

  • How do I reset my PDMS password?

  • Issues accessing Data Service Center?

  • Issues accessing with AESOP?

  • Issues accessing with DEEDS?

  • Issues with ePay?

Current Status of CHSD Systems

Below are the status indicators for our District systems. If there are any systems that are having service interruptions they will be labeled in either yellow or red depending on the severity of the outage.

"Degraded performance" (yellow) means most systems are operational, but there may be lags or connectivity issues. "Service disruption" (red) means a particular function is experiencing a temporary outage. Rest assured though, if you see these alerts, our IT team is working hard to fix the problem as fast as possible.

Last Modified on June 28, 2022